Terms & Conditions
General Info:
- Orders are shipped from USA.
- All items are pre-order items, including the digital items. They may take 2-4 months to be produced, and will be shipped after. Dates may be subject to change; please check our social media.
- All digital orders will be sent out after all physical orders have been shipped.
- All orders come with tracking numbers. Tracking is covered domestically, and may be limited internationally depending on your country's postal service.
Buyer Agreement:
- Reselling or redistributing these items are not permitted; they are for personal use only.
- Once the item leaves our shipping mod's hands, we are no longer responsible for it.
- We are not responsible for any customs, import, or VAT fees imposed on the package.
- We can't ship to any suspended locations listed here.
- UK/EU Buyers: You are responsible for VAT for your items.
- Russia/Ukraine Buyers: Unfortunately we cannot ship to these locations.
Group Orders:
- We will allow Group Orders. Please join GOs at your own risk! We also cannot guarantee cheaper shipping through GOs.
- We are not responsible for the Group Orders after they have left the hands of our shipping mod, as they will be handled by the Group Order Managers.
- If you're a GOM and will buy 3 or less physical bundles, please buy directly from the shop.
- If you're a GOM and will buy 4 or more bundles from us, please DM us or email us as soon as possible so we can get you sorted.
- More information and instructions about GOs here.
- Current GOs: Malaysia, Philippines, Australia
Refund Policy:
- We cannot make any refunds after Preorder closes.
- We cannot refund packages unless the mods have made a mistake with the address and the buyer has not received it (i.e. the address given does not match up with the address used to mail the package).
- Please make sure you have the right address! We're not responsible for shipping to the wrong address if that is what you've written down.
- We cannot refund for packages damaged during shipping or after use. We recommend you upgrade to a box to help protect the book and add insurance so we can try our best to help if any issues come up.
- If items are missing, please email us with a video of you opening the package and looking through the items, and we will try our best to resend the missing items if we have stock.
- Unclaimed/undelivered packages: We unfortunately cannot be responsible for these. If the package gets returned to us, we can reship them if the buyer covers the shipping costs.
I have more questions!
Please read our FAQ and DM us or email us if you still have further questions.